If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 General Enquiries

Are you looking at getting connected with Mungi or have a question? Our experts will help you with any questions you may have.

 Raise A Fault

Do you have a problem with your service? Please raise a fault here and our team will help you here.

 Billing Enquiries

Problem with your bill? Having any billing questions? Our billing team will be glad to help!

 Reseller & Affiliate Care

Are you a reseller or affiliate? You'll be able to access our priority support team here.

 Complaints

Let us know how we are doing. If you have an issue with your service, please raise a fault first. Your feedback is highly appreciated.

 Abuse & Network Operations

Report all forms of abuse of our network here and our network team will respond promptly.

 Number Port Requests

Are you looking to port a service across to Mungi? Fill out this form and our team will take care of porting your number.

 Service Relocations

Are you moving houses or locations? Get in touch with our team and we'll help organise this for you.

 Change Account Holder

Do you want to change the account holder of your service? Click here and our team will get this organised for you.

 Service Suspensions

Are you looking to temporarily suspend your service? Reach out to our team and we'll be glad to process this for you.

 Service Cancellations

Are you looking to discontinue your Mungi nbn service? Reach out here and we'll be glad to assist.

 Media & Press Enquiries

Mungi Internet is always available to comment regarding broadband, nbn and more to the media and press.